This machine is amazing! Makes great expresso! I bought this machine to replace a Breville that I was not completely happy with, as it made weak espresso and I needed to turn a knob to brew the correct amount. NOT WITH THIS MACHINE! Push a button and walk away, come back to a single or double shot. The water tank is easy to refill (I use a clean syrup bottle to refill it, instead of removing it). The frothing knob is hard to turn at first, but upon the 3rd or 4th use, it is fine. I do not find the frothing wand to be too low or drippy, after all it swivels over the drip tray, duh!!! Looks great on the counter, large cup warming surface, truly stainless, not painted plastic, like some of the Breville is. A++++++



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