Cheapest Breville BES820XL Die-Cast 15-Bar Programmable Espresso Machine
Cheapest Breville BES820XL Die-Cast 15-Bar Programmable Espresso Machine
I get my espresso machine. I carefully read the instructions on setting it up. I make my first espresso. The pressure gauge is a bit vague on the front of the unit, but it clearly has a range marked “Optimum.” All of the pictures in the instructions show the perfect espresso with the needle in the middle of Optimum range. However, my machine never got the needle close the to the bottom edge of the Optimum range, much less in the middle. Okay, I first think this is my fault. I must be doing something wrong. I go buy some more espresso ground coffee. I make sure I have properly tampered the grounds in the filter. I still can’t reach the bottom edge of the Optimum range. I finally called the Breville technical support. You have to leave a message and the will get back to you. Several hours later, they call me back. We go through the list of basic things that could be wrong. The representative finally puts me on hold so he can confer with someone else. He comes back on the line and says that this model has never shown the right pressure and they have fixed this problem in the model above the one I bought. Okay. Is this guy blowing me off because they don’t want to send me a working machine, or is every espresso in this model really defective on the pressure gauge? I find it strange that none of the other 4 reviewers here on Amazon mentioned the defective pressure gauge that is common to every espresso machine of this model. Were they just content their quantified sub-optimal espresso? Or were they actual reviewers? Anyway, I would definitely not recommend this model from Breville, and from this experience, I will not likely buy any other Breville product.Buy Breville BES820XL Lowest Price, Order Now! [Click Here!]
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